Privacy Policy

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

When you create an account, complete forms, or communicate with us, we may collect:

• Full name
• Company name
• Email address
• Phone number
• Mailing address
• Service areas
• Trade categories and specialties
• Insurance and licensing documents
• Tax or compliance documentation
• Payment information (if applicable)
• Preference and profile information

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Referral URLs
• Date and time of access
• Usage behavior and analytics data

This information helps us improve website performance and user experience.

C. Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies to:

• Remember user preferences
• Improve platform functionality
• Analyze website traffic
• Personalize user experiences
• Support marketing and advertising efforts

You can modify your browser settings to disable cookies, though some features may not function properly.

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2. How We Use Your Information

We may use your information to:

• Create and manage vendor accounts
• Match vendors with opportunities
• Verify qualifications and compliance
• Communicate regarding services and updates
• Send notifications and alerts
• Improve our platform and services
• Provide customer support
• Maintain security and prevent fraud
• Comply with legal obligations
• Conduct analytics and performance monitoring

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3. How We Share Information

We may share information with:

A. Clients & Business Partners

Your vendor profile, qualifications, and related information may be shared with facility management companies, contractors, or clients seeking qualified vendors.

B. Service Providers

We may share data with trusted third-party providers that support:

• Website hosting
• Cloud storage
• Analytics
• Email delivery
• Payment processing
• Customer support
• Security monitoring

These providers are only permitted to use information as necessary to perform services for us.

C. Legal Requirements

We may disclose information if required to:

• Comply with laws or regulations
• Respond to legal requests
• Protect rights and safety
• Prevent fraud or abuse

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4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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5. Data Retention

We retain information for as long as necessary to:

• Provide our Services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

We may delete or anonymize information when it is no longer needed.

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6. Your Rights & Choices

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate data
• Request deletion of information
• Opt out of marketing communications
• Restrict certain processing activities

To exercise these rights, contact us at:
Email: Privacy@northpointapp.com

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7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external sites.

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8. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

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9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective when posted on this page with an updated effective date.

Continued use of the Services after updates constitutes acceptance of the revised policy.

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10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact: